Honolulu · Est. 2001 · Managed Service Provider

Your network,
managed.

Trinet-HI keeps your LAN and WAN up, monitored, and secure — with backup firewall hardware ready to swap in. A Honolulu-based managed service provider, so your team can focus on the business instead of the infrastructure.

ISP Monitoring SD-WAN Firewall LAN / WiFi VPN Private Cloud
Four sites · dual internet · one private network
Private routing to DRFortress · dual ISP per site · monitored 24/7
01 / SERVICES

Full-service network management.

End-to-end — from the ISP that comes in your door to the WiFi on every desk. We're a managed service provider, with IT consulting, email, hosting, and datacenter services on top.

📡

ISP & Network Monitoring

We deal with your ISPs for you. Continuous monitoring with Smokeping, Zabbix, and other tools so we catch errors before you do — and have a real plan in place when something goes down.

  • We talk to the ISP, not you
  • Real-time bandwidth & latency monitoring
  • Performance reports backed by hard data
  • A failover plan, not a panic plan
★ Our #1 service
🌐

SD-WAN & Multi-Site Management

One network across every location. Centralized policy, automatic ISP failover, and priority routing for voice and video — so your offices, remote sites, and teleworkers all behave like one network.

  • Centralized policy & configuration
  • Automatic multi-ISP failover
  • QoS for voice / video priority
  • Real-time path selection
🛡️

Firewall Management

Managed perimeter security — rules, policy, and updates handled by our engineers. Continuously monitored, and we keep backup firewall hardware ready to swap in if yours fails, so an outage is minutes, not days. We also respond to PCI compliance scans and audit requests on your behalf.

  • Next-gen firewall (NGFW) management
  • 24/7 monitoring & alerts
  • Backup firewall hardware on standby
  • PCI scan response & compliance support
  • Rule reviews and policy updates
📶

LAN & WiFi Management

Managed switches, WiFi coverage, VLAN segmentation, and isolated guest networks — all configured and maintained by us. SSIDs, policies, cabling: handled. Your users just connect and work.

  • Managed switches & PoE
  • VLANs & network segmentation
  • Guest WiFi with full isolation from staff
  • WiFi access points & site surveys
  • Structured cabling & install support
🔐

VPN Management

Remote-access VPN for your users, plus site-to-site IPsec tunnels to your vendors and partners. We provision the users, configure the tunnels, and troubleshoot when the other end isn't ours.

  • Remote-access VPN for staff (SSL & IPsec)
  • User provisioning & access management
  • Site-to-site IPsec to 3rd-party vendors
  • Cross-vendor troubleshooting
☁️

Private Cloud Clusters

If you'd rather not own physical servers, we'll run them for you on our Hawaiʻi-based private cloud. Your data never sits on a public tenant — dedicated compute, encrypted storage, and full control.

  • Hawaiʻi-based private cloud
  • Mainland colocation available
  • Dedicated, not shared, tenancy
  • Encrypted private-cloud volumes
02 / MONITORING

We see the drops before you do.

Every site, every link, every device — watched continuously with Smokeping, Zabbix, and our own tooling. When the line drops, we already know — and we're already on the phone with the ISP.

smokeping · primary ISP · last 24h drop · 14:32 HST
200ms 100ms 50ms 10ms drop · 14:32 00:00 08:00 14:32 20:00
avg 4.2ms · loss 2.1% · 5-min outage detected → ISP ticket opened
zabbix · multi-site host status 3 of 4 hosts UP
Office · HQ · Honolulu · ISP 1 + 2 UP · 24h 00m
Branch · Maui · Kahului · ISP 1 DOWN FAILED OVER · ISP 2
Branch · Kona · Hawaiʻi Island · ISP 1 + 2 UP · 18d 04h
Teleworkers · VPN concentrator UP · 41d 09h
14:32 HST · Maui primary ISP dropped · auto-failover engaged in 12s · ticket #4523 opened with carrier · users never noticed
When something drops, you don't hear about it from a customer.
You hear about it from us — usually with a ticket number already attached.
Get monitored →
03 / ABOUT

25 years of evolving with the network.

Trinet-HI was founded in 2001 to solve a problem that hadn't been solved yet — private WANs for Hawaii businesses. We've rebuilt our stack every time the industry did.

2001
Founded to address private WAN demand
MPLS and privatized TDM T1 lines gave businesses secure channels for voice, data, and private servers when frame relay wasn't cutting it.
2005–2010
DS3 → Ethernet migration
As bandwidth demands grew, we transitioned clients from T1/DS3 to Ethernet — faster, more cost-effective, with the same private routing guarantees.
2010–2018
Fiber buildout & virtualization
Fiber optics and virtualized infrastructure replaced physical routers for most use cases. Private cloud became a viable alternative to on-premise servers.
2018–now
SD-WAN & multi-ISP redundancy
Software-defined WAN with intelligent path selection, multi-ISP failover, and centralized cloud management. The platform our AI stack runs on today.
AN
Aryn Nakaoka
Founder · Trinet-HI · est. 2001

Former 3com NBX CTI specialist at Progressive Communications. Founded Trinet-HI after recognizing that Hawaii businesses needed a private WAN they could actually own.

2001
Founded
99.999%
Uptime SLA
Virtuals + Dual ISP
Our own ASNs · We attract local traffic
AS6435
199.15.92.0/22
256 direct IPv4 addresses · in use by Lava.net
AS18612
204.14.240.0/22
256 direct IPv4 addresses · in use by Nimble-HI
Two autonomous system numbers registered directly with ARIN — not rented, not sub-allocated. Owning our own IP space lets us peer with local carriers and keep Hawaiʻi traffic in Hawaiʻi.
04 / ʻOHANA

One ʻohana. A full stack under one roof in Honolulu.

Five brands, same family, same building on Holokahana Lane. Whichever site you land on, you're already inside the stack.

Internet
Lava.net
Network
Trinet-HI
Endpoint
Nimble-HI
Channel
Alohatone
Intelligence
HawaiiData.ai
Get in touch

Network problems
don't wait.

Mon–Fri 8AM–5PM HST. For urgent network issues, open a ticket — our engineers respond fast.

808·841·1000 Email Aryn
Address
518 Holokahana Lane
Honolulu, HI 96817
Phone
808·841·1000 · WAN management
Email
anakaoka@trinet-hi.com
Aryn Nakaoka · Founder
Tickets
help.trinet-hi.com
Centralized portal for AlohaTone, Trinet-HI, Lava.net & Nimble-HI.
Hours
Mon–Fri · 8:00AM–5:00PM
Federal holidays & weekends: closed
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